Can I afford new timber sash windows?

Your windows have to work hard. They will make a huge difference to the look and appeal of your property; they’ll keep your home warm and cut your fuel bills and they’ll also insulate you from outside noise. Replacing your windows can be costly so you only want to do it once. Quotes can vary company to company so knowing exactly what you’re getting will ensure you use your budget effectively.  

Do some local research

There’s a lot of competition but it’s worth including a local company when you’re getting quotes. The advantage is that you can go and see their work and really work out what matters to you. It’s especially worth looking at windows they installed a few years ago so you can see how they’ve weathered. If they have a local factory, take a visit. A local factory can put problems right. A company that ships the windows in isn’t nearly so flexible.  

What timber is best?

Wood is a beautiful material for windows, it’s durable and easy to maintain. But not all timber is the same so make sure you understand the pros and cons of what you’re buying. As a brief overview:

• Treated softwood is low cost but it isn’t durable. It’s not a long-term solution. 
• Hardwood lasts longer but it can move after installation. 
• Accoya^TM costs more but needs very little maintenance, is extremely durable and it doesn’t move once installed. Read more on Accoya^TM. 

What’s included in the cost?

If your quotes vary more than 10% it’s possible that they’re not exact like-for-like quotes. Here are a few important things to check:

• Is your quote for replacement windows or just for new sashes to be fitted into the existing frames? The prices will vary so make sure you know what you’re getting. 
• Are you getting the quality of wood you wanted? How long will it last? How easy is it to maintain?
• Is the glass the same quality across all your quotes? Do they offer the same noise and thermal insulation?
• Will your windows be installed? If so, will you have the finish you want? Are you getting new architraves, window boards and cement pointing? Are the installers employees or sub-contracted – a company controls the quality of an employee’s work but not that of a sub-contractor.
• Will your windows be painted?
• What hardware is included?
• Do you have to pay for extras such as scaffolding and parking?

We don’t work on a commission structure but many companies do – ideally you want your money to be spent on your windows not sales commissions.

As a quick guide, check the company is a member of a trade scheme such as FENSA, the British Woodworking Federation. Also check Checkatrade, Which? Or Trusted Traders.